Perceptions of Fair Interpersonal Treatment (PFIT) is an 18-item measure to assess an employee's perception of fairness of interpersonal treatment in the work environment including both supervisor treatment (14 items) and coworker treatment (4 items). Perception of fair treatment in the workplace incorporates job satisfaction, workplace sexual harassment, and work withdrawal.
Geographies Tested: United States of America
Populations Included: Female, Male
Age Range: Adults
Instructions: What is your organization like most of the time? Circle YES if the item describes your organization, NO if it does not describe your organization, and '?' if you cannot decide.
1. Employees are praised for good work.
2. Supervisors yell at employees. (R)
3. Supervisors play favorites. (R)
4. Employees are trusted.
5. Employees' complaints are dealt with effectively.
6. Employees are treated like children. (R)
7. Employees are treated with respect.
8. Employees' questions and problems are responded to quickly.
9. Employees are lied to. (R)
10. Employees' suggestions are ignored. (R)
11. Supervisors swear at employees. (R)
12. Employees' hard work is appreciated.
13. Supervisors threaten to fire or lay off employees. (R)
14. Employees are treated fairly.
15. Coworkers help each other out.
16. Coworkers argue with each other. (R)
17. Coworkers put each other down. (R)
18. Coworkers treat each other with respect.
Yes - 3
? - 2
No - 1
Note. The (R) indicates the item is reverse scored.
Positive responses receive +3, negative responses receive +1, and the "?" responses receive +2. The (R) indicates the item is reverse scored. The final score is the sum of all item values. The higher the score, the higher perceived fairness.
Donovan, M. A., Drasgow, F., & Munson, L. J. (1998). The Perceptions of Fair Interpersonal Treatment Scale: Development and Validation of a Measure of Interpersonal Treatment in the Workplace. Journal of Applied Psychology, 83(5), 683-692. https://doi.org/10.1037/0021-9010.83.5.683
Ease of Use Score
Existing Literature/Theoretical Framework
Field Expert Input
Cognitive Interviews / Pilot Testing
to get the latest updates on new measures and guidance for survey researchers